Our Club Managers are responsible for running their own multi-million dollar business under the Fitness First brand. They are required to have a strong understanding of sales, customer care, facilities management, administration, operations, fitness, health & safety and human resources.

Matt Cooper / Cluster Club General Manager / Randwick

What does your role involve?

My Role involves effectively Managing each department in my club to hit all total revenue lines so there is a positive movement in the bottom line . I Also have the job of leading and inspiring my staff to create success so they have job satisfaction. As a cluster Manager I also have the responsibility of giving sales support to my other club to make sure the MC’s are successful and happy in their roles.

What do you love about what you do?

I love interacting with new people every day , I also love helping my staff grow and develop not only as manager’s but as Individuals as well.

What’s the worst thing about your work?

The worst thing about the job is having to listen to issues that member’s have that unfortunately I cant control , But otherwise It’s great.

What do you do outside of work?

I love to Play rugby league and love hanging out with friends and family.

What has been the highlight of your time at Fitness First?

The Highlight would have to be watching people that I have trained and developed be promoted throughout the company and have become successful in their roles.

What’s your advice for someone considering a career in the fitness industry?

One piece of advice Is in everything you do in this industry make sure it is full of energy and passion and genuine care and concern for your people. This Will create Success in everything you do if you stick to it.