Toni Burnham / Application Support / Asia Pacific

What does your role involve?
Support any applications, everything from payroll to database and Sales, anything basically that deals with IT, 2nd level IT Support Role.

What do you love about what you do?
I like problem solving, that’s the main part of my role, and I like to be analytical, pick through a problem to find what went wrong.

What’s the worst thing about your work?
There is a little bit of mundane stuff we do, new employee passwords, account login, those sort of things.

What do you do outside of work?
Not a lot really. I live in a remote place, on top of a hill surrounded by the national park. I enjoy going out with the dog, and sitting on the deck with a large glass of wine relaxing. I have an hour and a half commute each day, but it’s worth it.

What has been the highlight of your time at Fitness First?
Getting the opportunity to travel a lot, not in this role, which I’ve been in only in the past year. I was seconded to the company in the US, and have moved from one place to another doing project work where I help with launches, travelling and training staff.

What’s your advice for someone considering a career in the fitness industry?
I suppose that you need to be prepared as it’s not a 9 – 5 job, even the role I have now, clubs have IT issues on a weekend. But it is a great environment to work in, a very young and vibrant industry.